Frequently Asked Questions

Usually 5-7 working days. Please note the delivery times stated with the item.

Please note that no deliveries are made on Sundays and public holidays.

If you have ordered items with different delivery times, we will send you everything together in one shipment, unless we have made other arrangements with you. In this case, the delivery time will be based on the item with the longest delivery time that you have selected.

We ship our products either with DPD, DHL or Hellmann freight forwarders.

Unfortunately, we cannot deliver to packing stations or post offices with DPD or by freight forwarder, as these are usually hazardous goods. A drop-off authorisation is also not possible for deliveries of hazardous goods.

After we have shipped with DPD, DHL or Hellmann, you will receive an e-mail with a tracking code so that you can track your shipment.

Items that are larger than 120x60x60 cm and weigh more than 70 kg will be shipped by Hellmann.

The carrier will contact you by phone or e-mail before delivery to announce the delivery, especially if your delivery address is private.

  • Automatically fill in your shipping and billing information to speed up the checkout process
  • Access to saved shopping baskets and order history
  • Create watch lists
  • Check your order status
The customer account is of course free of charge and can be cancelled at any time.

The shipping costs vary depending on the product and quantity. You can find all information about shipping costs here.

Once you have successfully completed your order, you will shortly receive an order confirmation in your e-mail inbox.

If you don’t receive it straight away, please be patient and check your spam mailbox.

Klarna is one of our payment providers that allows you to pay for your order digitally by invoice. When buying on account with Klarna, you don’t have to pay in advance – you only pay once the goods have arrived.

It’s that simple:

Step 1:
Select your desired products in our shop and add them to the shopping basket.

Step 2:
Go to our checkout area to finalise your purchase and select Klarna as your payment method.

Step 3:
After clicking on ‘Order with obligation to pay’ you will be redirected to Klarna. Here you enter some information such as contact details and payment information. Klarna uses this information to carry out an identity and credit check.

Step 4:
After checking and authorising your order, we will send you an order confirmation by email and your order will be forwarded to our team for processing.

Step 5:
As soon as we have dispatched your order, you will receive the invoice from Klarna to the email address you provided when placing your order. You will find all payment information on the invoice. You can see when you need to pay your invoice in the email you receive from Klarna. If you cannot find an email from Klarna in your email inbox, please also check your spam folder or contact us at [email protected]

You can find all car batteries and further information here. To the car batteries

You can dispose of your old batteries at a garage or a local recycling centre.